1. Data Controller
Triborg s.r.o.
Company ID (IČO): 24269832
Registered address: Pobřežní 620/3, Karlín, 186 00 Praha, Czech Republic
2. What Data We Collect
Depending on the enquiry, the information provided by the applicant, and the stage of review, we may collect and process the following categories of personal data:
- first name and last name;
- email address;
- phone number;
- company name;
- company identification number and other business identification details;
- information about the business purpose of the requested financing;
- approximate value of gold or other collateral;
- additional notes, explanations and supporting information voluntarily provided by the applicant;
- correspondence, emails, call notes, meeting notes and other communication records;
- documents and supporting materials submitted during the enquiry or review process;
- technical data, including IP address, browser type, device information, cookies and basic website usage data.
We process only data that is reasonably necessary for handling the enquiry, evaluating a potential transaction, complying with legal obligations, and protecting our legitimate business interests.
3. Purposes of Processing
We may process personal data for the following purposes:
- receiving and responding to website enquiries;
- evaluating financing requests and related collateral;
- performing internal review, risk assessment, due diligence, compliance and fraud-prevention checks;
- communicating with applicants, business partners and service providers involved in the assessment or execution of a potential transaction;
- preparing, structuring, documenting and administering a potential financing transaction;
- maintaining records of enquiries, communications and business opportunities;
- improving our website, security, analytics and service quality;
- complying with legal, regulatory, tax, accounting and record-keeping obligations.
4. Legal Basis
We process personal data on one or more of the following legal bases, as applicable:
- taking steps at the request of the data subject prior to entering into a contract;
- our legitimate interests in evaluating business opportunities, managing communications, protecting our business, preventing fraud and improving our services;
- compliance with legal obligations, where applicable;
- consent, where consent is specifically required.
5. Data Sharing
We may share personal data, where reasonably necessary, with:
- members of our internal team;
- legal, tax, compliance, valuation, storage, technical, IT and other professional advisers;
- business partners or funding partners who may participate in evaluating, issuing or administering a loan, or in receiving and holding collateral;
- service providers supporting website hosting, analytics, CRM, communications, document handling, storage, security and IT systems;
- public authorities, regulators, courts, law enforcement bodies or other persons where required by law or necessary to protect legal rights.
We do not sell personal data.
6. International Transfers
Some systems, service providers or tools used for analytics, communications, storage, CRM, applicant assessment or transaction support may be located outside the European Union or European Economic Area. Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection law.
7. Cookies and Analytics
Our website may use:
- strictly necessary cookies required for website operation;
- analytics cookies used to understand website traffic and performance;
- where applicable, advertising or remarketing technologies used to measure and improve marketing effectiveness.
Where required by law, non-essential cookies and similar technologies will only be used on the basis of the user's consent. Users can also manage cookies through their browser settings.
8. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy. As a general rule:
- basic website enquiries that do not proceed are typically retained for up to 24 months;
- active enquiries, transaction files and related communications may be retained for the duration of the case and for up to 5 years afterwards;
- where legal, regulatory, tax, accounting, AML/KYC or dispute-related obligations require a longer retention period, the relevant data may be retained for as long as required by such obligations.
9. Your Rights
Under applicable data protection law, you may have the right to request access, correction, deletion, restriction, objection, or portability of your personal data, as applicable. You may also have the right to lodge a complaint with a competent supervisory authority.
10. Contact
For privacy-related requests or questions, please use the contact form on the main page.
11. Changes
We may update this Privacy Policy from time to time. The latest version will always be published on this website.